Privacy Policy
Metalcraft Roofing respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email address, phone number, and other contact details.
Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.
2. How We Use Your Information
We use your information to:
Provide roofing services, estimates, and customer support.
Communicate with you regarding project updates, scheduling, and other service-related information.
Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.
3. SMS Communications
You may choose to receive text messages from Metalcraft Roofing by providing your mobile phone number and checking the optional SMS consent checkbox on our website form. Messages may include appointment updates, project updates, and marketing messages.
Providing your phone number or submitting a form without checking the SMS consent checkbox does not constitute consent to receive text messages. SMS consent is optional and is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us at 937-553-8425 or metalcraftroofing@metalcraftroofs.com for assistance.
4. Data Sharing and Disclosure
We may share your personal information with:
Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.
Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.
No mobile information [PII / personally identifiable information such as phone number] will be shared with third parties/ affiliates for marketing/promotional purposes.
We do not sell or rent your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Access and Update: You may access or update your personal information by contacting us directly.
Opt-Out: You may opt out of receiving SMS or email communications as outlined above.
Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
8. Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at:
Metalcraft Roofing 298 East Center St Marion, Ohio 43302
937-553-8425 metalcraftroofing@metalcraftroofs.com